Questions & Safety

Everything you need to know.

Find clear guidance on skin compatibility, using Radiance Serum safely, pricing, and returns. If your question is not covered, write to us. We will get back to you as soon as possible.

Frequently asked questions

Yes. The formula carries Bisabolol at 0.30% and Calendula CO₂ at 0.50% for skin-comfort buffering, with carrier oils chosen for low-comedogenic profiles (Prickly Pear Seed, Sacha Inchi, and Jojoba lead the architecture). The Fragrance-Free edition is the right choice if you are reactive to essential oils.

Both editions ship at $245 / 30 mL with identical actives and the same 24-oil architecture. The only difference is scent. The Signature edition is finished with a botanical fragrance built to IFRA Category 5B standards for leave-on facial products, with representative notes of Yuzu, Jasmine, and Sandalwood. Fragrance-Free is the right choice for essential-oil-reactive skin, post-procedure skin, sensitive-skin profiles, and during pregnancy or nursing.

For over-the-counter retinol, yes. Bakuchiol is a botanical retinoid, and its effect on skin-cell gene expression closely overlaps retinol's. In a twelve-week randomized head-to-head against retinol it matched retinol on wrinkles and beat it on hyperpigmentation, where 59% of users saw improvement against retinol's 44%, with less scaling and stinging. It is photostable, so you wear it morning and evening rather than only at night. It will not replace a tretinoin prescription written for a clinical indication.

You do not need a separate vitamin C. Radiance already carries THD-Ascorbate at 2%, a stable, oil-soluble vitamin C. If you use AHAs or BHAs, apply the acid first and let it absorb, then layer Radiance on top.

The Fragrance-Free edition is the appropriate choice. Bakuchiol is not generally known to be contraindicated in pregnancy, where retinoids carry a contraindication. As with any product during pregnancy or nursing, defer to your obstetrician.

Twice daily is the directed use, and it is the dosing used in the published bakuchiol studies. Either time works on its own. If you already use a prescription retinoid, apply Radiance in the morning and keep the retinoid for the evening.

Yes, gently. Sweep a small amount across the orbital bone with your fourth finger. Stay off the lash line and let it settle rather than dragging it in.

Different outcomes arrive on different timelines. In independent ingredient-level testing, hydration and comfort showed measured improvement in the four to six week window, more even tone by weeks four to eight, and the wrinkle and texture results at twelve weeks. Individual outcomes vary.

Sixty days, and the bottle can be open. If you're not completely satisfied, send it back for a full refund. The full terms are in our Return Policy.

Used twice daily, a 30 mL bottle lasts roughly six to nine weeks — the Signature edition at five drops per application runs about six to eight weeks, the Fragrance-Free edition at four drops about seven to nine. Once daily, both stretch to about twelve to sixteen weeks.

Cruelty-free and vegan. The glass bottle is recyclable through municipal glass streams, and the pump cap and glass pipette separate from the bottle for sorting.

The concentrations that carry a claim are the ones we disclose: every clinical active is printed at its exact percentage, because those doses are what match the published research behind each benefit. The 24 oils work together as the carrier architecture, contributing structural lipids, tocopherols and phytochemistry as a system rather than as individually dosed actives, so a per-oil percentage would add precision without adding meaning. The full INCI, all 24 oils included, ships on the carton in legal declaration order.

Using Radiance Safely

Before you begin.

Radiance Serum is a cosmetic product for external use, formulated to support how skin looks and feels. Review the following guidance before use, choose the edition best suited to you, and consult your physician if a consideration below applies to you.

Patch test before first use

Before applying Radiance Serum to your face, test a small amount on your inner forearm and wait 24 hours. Discontinue use if redness, itching, or irritation occurs. Skin responds differently from person to person, and patch testing can help identify a potential reaction before facial use.

Pregnancy, nursing & medical care

If you are pregnant, nursing, recovering from a procedure, or under a dermatologist's care for a specific condition, consult your physician before use. For pregnancy and nursing, the Fragrance-Free edition is the appropriate choice.

The Signature fragrance

The Signature edition is finished with a botanical fragrance — a composition of essential oils, absolutes, and CO₂ extracts, with no synthetic fragrance compounds. It is formulated to IFRA Category 5B, the standard for leave-on facial products. Fragrance tolerance is individual; if you've reacted to scented skincare before, the Fragrance-Free edition is the safer starting point.

Fragrance-Free, when you need it

The Fragrance-Free edition carries the same active dosing and the same 24-oil architecture, without the fragrance composition. It's the right choice for essential-oil-reactive skin, post-procedure skin, and sensitive-skin profiles.

General use

For external use only. Avoid direct contact with the eyes; if the product gets into your eyes, rinse with water. Keep out of reach of children. Store away from direct heat and light. Discontinue use if irritation occurs.

Statements and citations on this page are intended to communicate the published-study posture of each active ingredient, not to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. If you are pregnant, nursing, post-procedure, or under the care of a dermatologist for a specific condition, please consult your physician before introducing any new product.

Luminous. Resilient. Future-ready skin.

Botanical·Scientific·Sensorial

Cosmetic product. Not intended to diagnose, treat, cure, or prevent disease. Ingredient-level claims are referenced on the product and Evidence pages.